MaQma Helpdesk Component v3.3.2 released
New version of MaQma Helpdesk Component that removes the usage of a Thickbox from the templates because with some templates was giving problems, we’ll add it in a later update. Make sure you subscribe our newsletter and/or our blog to be notified.
MaQma Helpdesk Component v3.3.1 released
New version of MaQma Helpdesk Component and besides bug fixes also introduces some new features. Make sure you subscribe our newsletter and/or our blog to be notified.
Check the list below to know more.
* Changed the Downloads report into 2 different reports (Downloads and Hits)
* Reworked the Analysis Reports
* Added the dashboard information in the administration control panel
* Finished the change the of the images used in the component to new ones
* Added in administration control panel a new tab on the right that shows the latest news from us
* Fixed problem with the ticket creation in administration saying that was missing information
* Fixed problem with the report Timesheet that was showing all users in it and not only the support users
* Added Joomfish support
* Added a chart in the Downloads report showing the downloads per day during the selected month
* Replace all index2.php calls in administration to index.php
* Add an option in the downloads to set a specific download template in place of the default one
* Fixed a problem when editing downloads that was reseting the number of hits of the download page
* Simplified the FAQ templates to show only the question, answer, related articles and hits
* Small fix so that links defined inside the workgroups appear after the other options in the frontend
* Dashboard items weren’t using language file (lines added in the language file also)
* Added link to our Twitter account in the administration
* Fixed SQL error in workgroups list as anonymous user
* Added support to URL Rewriting (Joomla default)
Helpdesk Component GPL Edition updated to 3.3.4(20090722)
A new release of the MaQma Helpdesk Component GPL Edition is now available. A update file can be downloaded and the complete install is also updated.
* Removed ionCube functions from the about page in administration since it doesn’t do anything
* Added a simple HTML editor to be used in the administration and in the KB edition in the frontend
* Fixed problem when using SEF URL’s a Javascript could be returning errors in the creation of tickets
The only SQL change is the version update:
UPDATE `#__support_config` SET `update_version` = ‘20090722′, `support_version` = ‘3.3.4′;
Helpdesk Component GPL Edition updated to 3.3.3(20090719)
A new release of the MaQma Helpdesk Component GPL Edition is now available. A update file can be downloaded and the complete install is also updated.
* Changed the KB image for PDF’s that wasn’t correct
* Added a new tab in the administration control panel to show our latest news
Helpdesk Component GPL Edition updated to 3.3.2(20090718)
A new release of the MaQma Helpdesk Component GPL Edition is now available. A update file can be downloaded and the complete install is also updated.
* Changed the KB image for PDF’s that wasn’t correct
* Added a new tab in the administration control panel to show our latest news
Helpdesk Component GPL Edition updated to v3.3.1(20091701)
A new release of the MaQma Helpdesk Component GPL Edition is now available. A update file can be downloaded and the complete install is also updated.
This updated includes:
* Fixed problem in the Users manager in the administration
* Removed the links for Tickets and KB from the administration because Free edition doesn’t have that functionality
* Changed the images of the component to the ones that will be used in the commercial editions
* Fixed problem that wasn’t allowing to edit knowledge base articles after save them as not published
* Fixed CSS for the field Question in KB when editing that was being applied also when editing
* Fixed SQL query in the Tickets Report in the frontend
The following queries are also required to be executed:
ALTER TABLE `#__support_status` ADD `ticket_side` TINYINT( 1 ) NOT NULL DEFAULT ‘0′ COMMENT ‘0=Not used, 1=Support, 2=Customer’;
DELETE FROM `#__support_links` WHERE `id`=’6′;
DELETE FROM `#__support_links` WHERE `id`=’5′;
UPDATE `#__support_config` SET `update_version` = ‘20090717′, `support_version` = ‘3.3.1′;
MaQma Helpdesk Component v3.3.0 released
New version of MaQma Helpdesk Component and besides bug fixes also introduces some new features. Make sure you subscribe our newsletter and/or our blog to be notified.
Joomla! 1.5.12 Released
The Joomla Project is pleased to announce the immediate availability of Joomla 1.5.12 [Wojmamni Ama Woi]. This release contains a number of bug fixes and three moderate-level security fixes. It has been less than a month since Joomla 1.5.11 was released on June 3, 2009.
This release marks an important milestone for the Joomla Project due to the upgrade of the PEAR library to the new BSD licensed version, which brings the codebase into full compliance with the GPL. In addition, this release contains an important upgrade to TinyMCE v 3.2.4.1.
The Production Working Group’s goal is to continue to provide regular, frequent updates to the Joomla community.
Release Notes
Before upgrading, read the Release Notes and review the Post-Release Notes to see if there is important supplemental information or helpful hints discovered after the release. Also, do a backup your site before performing the upgrade.
Security
- Moderate Priority – Core – Frontend XSS. More information »
- Moderate Priority – Core – Missing JEXEC check. More information »
- Moderate Priority – Core – Frontend XSS. More information »
Components
- Category List Layout sorts correctly (15541)
- Category List Layout HTML error resolved (16595 )
- Minimum User Level for Media Manager works correctly for Editors submitting Articles (16597)
- Article Manager shows non-duplicated Page Titles with Page Breaks (16686)
- Section Filter for Content Component correctly lists only Article Categories (16601)
- Reverted escaping of miscellaneous information field in com_contact (17006)
Modules
- No modules were fixed for this release.
Plugins
- Update to TinyMCE 3.2.4.1 (12376)
- Updated installer SQL to correspond with TinyMCE upgrade (17005)
- Added missing language strings for TinyMCE after initial upgrade (16977)
Legacy
- No legacy issues were fixed in this release.
Templates
- Beez Template fix for Contact Component Layout (14540)
- Beez Template fix for Article Published Date in the Form Layout (15673)
- Beez Template Newsflash Module now has correct Read More link (16607)
- Beez Template and User Component print the correct Page Title on Login Page (16890)
- System Template CSS correctly links to OpenID login-bg.gif file (14540)
- JA Purity Template now has anchor tag ending for Category Title on Frontpage Blog Layout (16896)
- JA Purity Template shows Modified Date in Article Layout (15740)
Language
- Feed Module Tip wording changed to correctly state “time in minutes” (15740)
- en-GB Language File Date Format displays correctly with Frontend Components using Calendar Date Selection (16779)
- Missing language strings available for Beez Templates (16820)
- Additional language strings added for Tiny MCE (16950)
- Added mk-MK installer language pack (no tracker item)
Administrator
- CSS files save correctly when edited using Template Manager (16753)
System
- Upgraded PEAR with a newer version that has BSD licensing (12746)
- PHPMailer allows secure connections to SMTP Servers (12886)
- File::upload() uses chmod 644 in FTP mode (16593)
- Tooltips correctly encoded (16719)
- Reverted detailed module caching fix (15727)
Joomla 1.5.11 Security Release
A new version of Joomla 1.5 is now available, as usual you’re advised to update your website(s) ASAP to prevent any problems. Details of this release can be found below:
Security
One low-level and two moderate-level security issues were fixed in this release:
* Moderate Priority: Core – com_users XSS.
* Moderate Priority: Core – ja_purity XSS.
* Low Priority: Core – Front-end XSS.
Components
* Prev and Next links no longer create duplicate content with SEF URLs (13890)
* Atom feed validates for Contact Category and Weblinks Category layouts (15446)
* Article Category layout sorts correctly (15541)
* Form correctly uses JRoute for action (15551)
* Improved control over who is able to upload files (15691)
* Search results work correctly for multiple search terms with SEF URLs enabled (15853)
* RSS 2.0 feeds try to turn mailto links into absolute URLs (15909)
* Atom link in RSS feed causes validation problems (16211)
Modules
* Login correctly uses view=register (15740)
* Module cache, ID, ItemID (15727)
Plugins
* No plugin issues were fixed in this release.
Legacy
* No legacy issues fixed for this release.
Templates
* Khepri template has correct CSS icon for Article (15912)
* Align attribute in mod_mainmenu no longer causes problems for some templates (15963)
* Updated the helpsites.xml files (16397)
Language
* Translated description for Component, Module, Plugin, etc. after installation (13898)
* Change in Montenegrin language ISO Code (16112)
* Modified Montenegrin language code to be ME from SLA for consistency (16349)
* Install language changes (16405)
Administrator
* Global Configuration “Undefined Variable” warning now resolved (15699)
* Legacy code in installer premigration system causes unrelated errors (16236)
System
* Installation of some packages no longer fails (15701)
* Installation Version Display corrected (15913)
* JFile::getName() loses first character (16007)
* db->updateObject function outdated (15417)
* PHPDoc Comment for JFactory getDocument method incorrect (16314)
* offline.php file now has correct stylesheet (16500)
Downloads
MaQma Helpdesk Component FREE EDITION
There’s a FREE edition of MaQma Helpdesk Component for Joomla! 1.5.x. This edition allows you to have Tickets, Knowledge Base and FAQ.
