Helpdesk Component GPL Edition updated to v3.3.1(20091701)
A new release of the MaQma Helpdesk Component GPL Edition is now available. A update file can be downloaded and the complete install is also updated.
This updated includes:
* Fixed problem in the Users manager in the administration
* Removed the links for Tickets and KB from the administration because Free edition doesn’t have that functionality
* Changed the images of the component to the ones that will be used in the commercial editions
* Fixed problem that wasn’t allowing to edit knowledge base articles after save them as not published
* Fixed CSS for the field Question in KB when editing that was being applied also when editing
* Fixed SQL query in the Tickets Report in the frontend
The following queries are also required to be executed:
ALTER TABLE `#__support_status` ADD `ticket_side` TINYINT( 1 ) NOT NULL DEFAULT ‘0′ COMMENT ‘0=Not used, 1=Support, 2=Customer’;
DELETE FROM `#__support_links` WHERE `id`=’6′;
DELETE FROM `#__support_links` WHERE `id`=’5′;
UPDATE `#__support_config` SET `update_version` = ‘20090717′, `support_version` = ‘3.3.1′;
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